Shipping policy
Shipping Policy
Thank you for shopping with us!
Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
We currently ship across Canada.
Estimated delivery time: 9–14 business days after your order has been shipped.
Please note that delivery times are estimates and may vary due to weather conditions, customs clearance, carrier delays, or high order volumes.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Shipping Delays
While we do our best to ensure timely delivery, unexpected delays may occasionally occur. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
If you have any questions regarding shipping, please don't hesitate to contact our customer support team.